It is not the foundation of a change that causes the project to weaken as the superstructure rises, it is the nuts and bolts that make all the difference. In short, details matter during a change. There is no way around it.
Change implementation is a lot like constructing a skyscraper ...
Change Foundation - What is it?
Executives make a decision to invoke the change, for good, high-level reasons. Organizations have great needs that require change. Executives take a leadership position and decide to make the change for the good of the company.
Financial Investments are made, and human resources are committed.
Change Superstructure - What is it?
Teams are assembled, charters are written, plans are engaged, and the rhythm of change process is committed. Materials are purchased, system programmers are engaged, training teams are put in place. A team leader is put in place, kick-off meetings are conducted, and the process begins to move.
Nuts and bolts of a change - What are they?
Details, lots and lots and lots of details. Without the nuts and bolts, a superstructure will crumble ... sometimes crash.
Details, details, details! HR processes, reward systems, role definitions, process evaluation, data retrieval and storage ... these are the details that can break the change.
While a strong foundation is essential, and a framework and superstructure are mandatory, it is the simple, tiny, yet critical nuts and bolts of the change that do the biggest work in the end. They hold the change together, they make it stick, they make it work, and they make it stand.
Where are you focusing your change efforts? Have you considered these elements?