After four decades of managing teams, having direct workplace involvement and conducting observations in personal engagements with scores of companies, I have observed these Common and Chronic sources of Organizational Ineffectiveness (supported by academic research):
Silos: great for farms, but not for corporations Organizations are often siloed. Departments focus on their own needs to the exclusion of the success of others. This behavior has a significant negative impact on organizational output.
Too much stuff Managers are defocused because of excessive (and sometimes, conflicting) initiatives.
Directional Uncertainty People are sometimes uncertain about how their work fits into organizational success exacerbating ineffectiveness.
Sound Bites Don’t Work Leaders use sound bites to communicate, often leading to organizational confusion.
Breathing Dinosaurs Ineffective projects and programs are left in place, draining precious organizational time and energy.
What does organizational ineffectiveness look like in practice?
- Communication bottlenecks prevent the right information from getting to the right people at the right time often impairing decision making.
- Teaming to solve problems is hindered.
- Uncertainty increases and employees don’t know how to support the organization’s mission, so work is often misaligned.
- Incomplete or unnecessary projects absorb valuable resources.
- The organization demonstrates poor levels of managerial accountability.
- Ineffective leaders remain in positions of authority, negatively influencing others.
At ProAxios, we recommend analyzing the level of Organizational Efficacy. Contact us for a diagnosis.