In the midst of crisis and ongoing poor performance, when the new leader comes in, everyone is skeptical. They’ve seen all the high priced help come and go, and they’re still here. But they still want to believe that someone can help them. Take courage. This is not going to be easy, but dig in and plan for their success, not yours. People are always curious about someone who really wants them to be successful, and is willing to sacrifice ego, position and status to ensure they’re successful. Humility is always a safer starting point, by the way, since you don’t have nearly so far to fall.