Saturday, December 15, 2012

Begin with the beginning: Communication is the cornerstone

Mark Twain wrote “A Classic is something everyone wants to have read, but no one wants to read”

Communication is the one thing all organizations talk about, but few make the effort to improve it.

People believe that communication is happening all the time, simply because people talk.

Poor communication has an adverse impact on performance  ...

When people do not understand each other, they make costly mistakes.

Here are some reasons why ... I'll go into each in the weeks ahead .. but for starters, consider whther your organization has communication problems resulting from ...

  • The accelerating pace of organizational life
  • Managerial Sound bites
  • Lack of patience
  • Lack of clarity by the sender
  • Poor timing of communication
  • Physical space of communication
Think communication is easy?  Think again ... poor communication processes are costing your organization money every minute of every day.


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